FAQ

 

General.

 

1.

Who is Eligible to Play?

We welcome players of all skill levels from all over the world who are at least 18 years of age to register. To play in head-to-head cash games and, geographic restrictions may apply depending on the laws of your state, province, or country. Certain restrictions apply; please read our Terms and Conditions for more information.

 

2.

What consoles are supported Arena World?

PlayStation4, Xbox One, and PC.

 

3.

What games can I play through Arena World?

If you can play a head-to-head match online and it is a game of skill, not chance, then we support it. A list of all our available games can be found in our mobile application. We are also always open to suggestions. If you don't see a game that you want to play listed, simply contact us and we will add it for you.

 

 

Gameplay

 

 

1.

What kind of gameplay does Arena World offer?

Arena World offers cash head-to-head challenges with cash prizes.

 

2.

What happens if my opponent and I end a game in a tie/draw?

If you have a tied game, please replay your game with your opponent.

HEAD-TO-HEAD

 

3.

What is head-to-head play?

Head-to-head play allows you to challenge an opponent to a one-on-one challenge.

 

4.

When do I get my Payout?All head-to-head challenge funds are deposited into your Arena World account immediately after results have been verified by both players.

 

 

 

 

 

 

 

Deposits

 

 

1.How do I deposit money into my Arena World account?

You can either deposit money using your verified credit, debit card.We offer online payment through PayPal and other payment gateways. You can deposit money through the cashier page. Arena World will never charge you card without your consent for any reason.

There is a $10 minimum on all deposits.

 

 

Withdrawals

 

1.How do i withdraw money from my Arena World account?

 

You can withdraw money By clicking on the WITHDRAWbutton in the application.Then you will be contacted by our customer support team to finalize the withdrawal.

 

2. How long does it take to receive my money?

 

All regular withdrawals will take 3-5 business days of processing.

 

 

 

Account.

 

1.What if i forgot my password?

 

If you forget your password,click on the forgot password button in the app and our team will contact you by email.

 

 

 

2.Can I have more than one account?

You are only allowed to register one account with Arena World. If you are found to have multiple accounts, you will be in violation of our Terms and Conditions .Multiple account holders are subject to the wrath of our customer support team, as well as termination of any accounts you hold.

 

 

 

3.What if i have an issue,who do i contact?

We expect issues and need you feedback.Please send to customercare@arena.world

 

 

 

 

 

 

 

 

Premium Membership

 

1.What are the advantages of this membership?

 

-No adverts will be shown to you.

-Quick withdrawal service

-First inline for any assistance.

-Free to enter future tournaments

-More Game XP reward which will be useful to enter future tournaments.

-View opponents history and profile before challenging.

 

 

 

 

 

 

Challeng Wall

 

1.What is a challenge wall?

Challenge wall shows all the active challenges that has been created by  other users and yourself.It automatically refreshes to get more and new challenges.A Challenge become inactive and will be removed from the wall after 15 mins if no user accept that challenge.

 

2.How do i create a challenge?

 

Simply you choose a game you would like to play and place the stake you would like to play for.Than this challenge as you will be able to see will appear on the challenge wall.

 

3.How do i accept/decline a challenge?

 

Basically all you have to do is click on one of the challenges you would like to play/challenge,a window will open with showing game details, after reviewing you can either accept or decline a challenge.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Enter Result

 

1.What is it?

 

After every single game/challenge a result needs to be  entered by the 2 users either WONor LOST.Then automatically the winner gets the prize after the result has been verified.

 

 

2.Where do i enter my results for the game that i have finished playing?

 

Simply after accepting a challenge and prior to finishing a challenge both users will receive a Enter Result�  notification with will be shown in flashy red in the top right hand corner.After clicking on the notification wall you will be able to see the enter result box with the amount that has been won and below that you will be able to click on the WONor LOSTbutton.

 

 

3.What if i enter the incorrect result?

 

Both user must enter the result correctly after the challenge is finished.If a result is entered incorrectly the challenge will be reviewed by our team and proof will be asked from both users to be able to identify the true winner and looser.A warning will be given to the user that enters the incorrect result and if it continues to happen in future challenges the account of the user will be notified and closed for good.